Our Programs

City of Boston Departments
Boston City Hall, Boston, MA 02201
Small Business Development
Women Entrepreneurs of Boston

Taxpayer Referral and Assistance Center
Boston City Hall, #M-5, Boston, MA 02201
Phone: (617) 635-4287
Website: www.cityofboston.gov/TRAC
Email: Assessing@cityofboston.gov

Boston Licensing Board
City Hall, #809 Boston, MA 02201
Phone: (617) 635-4170
Website: www.cityofboston.gov/licensing/
Email: LicensingBoard@cityofboston.gov

Zoning Board of Appeals
City Hall, #205, Boston, MA 02201
Phone: (617) 635-4775
Website: www.cityofboston.gov/isd/BOA
Email: ISD@cityofboston.gov

Boston Police Department
One Schroeder Place
(Licensing Window: 1st Floor,
Monday - Friday, 8:30 a.m. - 4:00 p.m.)
Boston, MA 02120
Phone: (617) 343-4435
Website: www.ci.boston.ma.us/police/

Commonwealth of Massachusetts Departments & Agencies
Department of Industrial Accidents
Labor and Workforce Development
600 Washington Street, 7th Floor, Boston, MA 02111
Phone: (617) 727-4900 or (800) 323-3249
Website: www.state.ma.us/dia/
Consumer Affairs and Licensing
City Hall, #817, Boston, MA 02201
Phone: (617) 635-4165
Website: www.cityofboston.gov/consumeraffairs
Email: MOCAL@cityofboston.gov
Division of Occupational Safety
399 Washington St, 5th Floor, Boston, MA 02108
Phone: (617) 727-3452
Website: www.state.ma.us/dos
Department of Public Works
Boston City Hall, #715, Boston, MA 02201
Phone: (617) 635-4911
Website: www.cityofboston.gov/publicworks/
Email: PublicWorks@cityofboston.gov
Division of Professional Licensure
239 Causeway St, #500, Boston, MA 02114
Phone: (617) 727-7367
Website: www.state.ma.us/reg/
Inspectional Services Department
1010 Massachusetts Ave, Boston, MA 02118
Phone: (617) 635-5300
Website: www.cityofboston.com/isd/
Email: ISD@cityofboston.gov
Division of Standards
One Ashburton Place, #1115, Boston, MA 02116
Phone: (617) 727-3480
Website: www.mass.gov/standards

Office of Business Development
26 Court St, 9th Floor, Boston, MA 02108
Phone: (617) 635-2000
Fax: (617) 635-0282
Website: www.cityofboston.gov/dnd/OBD
Email: See website for contact information
Massachusetts Business Development Corporation
500 Edgewater Dr, #555, Wakefield, MA 01880
Phone: (781) 928-1100
Fax: (781) 928-1101
Website: www.mass-business.com
 

Boston Business Assistance Center
2201 Washington St, Roxbury, MA 02119
Phone: (617) 989-9100
Fax: (617) 989-9125
Website: www.cityofboston.gov/BAC

Massachusetts Department of Revenue
Customer Service Bureau
Charles F. Hurley Building
19 Staniford St, Boston, MA 02114
Phone: (800) 392-6089 or (617) 887-6367
Website: www.dor.state.ma.us/

Massachusetts Division of Unemployment Assistance
Contributions Department
Charles F. Hurley Building
19 Staniford St, 5th Floor, Boston, MA 02114
Phones:
(617) 626-6800 (Unemployment Insurance Info)
(617) 626-5050 (Employer Contributions)
(617) 626-5400 (Customer Service)
(617) 626-5744 (Labor Market Info)

Office of the City Clerk
Boston City Hall, #601, Boston, MA 02201
Phone: (617) 635-4600
Website: www.cityofboston.com/cityclerk/
Email: See website for contact informationIf customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.

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